Sr. Asset Protection and Loss Manager in Miami, FL at The Fresh Market

Date Posted: 7/30/2019

Job Snapshot

Job Description

This position will be responsible for the protection of company assets, reducing shrink, and increasing profitability within an assigned geographic area. This position will prevent and detect retail losses by training, implementing, and monitoring store Asset Protection and Loss processes and programs; conducting investigations of theft, fraud, misappropriation; and, monitoring compliance to programs and processes designed to reduce operational shrink. 

  • Conducts professional investigations of theft, shrink/loss, or violations of law or company policies and conduct subsequent interviews that may result in employment terminations or criminal charges
  • Analyzes data reporting such as exception reporting, point of sale, inventory systems, loss of cash, equipment or company asset to identify and ultimately resolve shrink related and/or fraudulent or criminal activity
  • Respond to, investigate, and resolve acts of criminal violence in stores such as breaking and entering, robbery, assault
  • Helps to develop and implement shrink reduction strategies, zone action plans and training initiatives for assigned geographical area
  • Works closely with Field Operations as a partner to improve shrink/waste, cash shortages and other areas of loss that effect the company’s profitability
  • Conducts store audits to ensure compliance to established policies and guidelines making recommendations to store operations and corporate leadership
  • Coordinate retail processes and initiatives that affect merchandising, backroom conditions, cooler/freezer conditions, product handling, ordering, production, and other loss related activities.
  • Develop & execute training as it relates to store inventory procedures and processes, such as the physical activity of taking financial inventories or the proper handling of merchandise in regards to cold chain, dating
  • Actively analyzes all applicable reporting and data to identify operational breakdowns and act on shrink and loss opportunities within the assigned geographical area
  • Conduct quality on-site visits to ensure that department standards and processes are in place and consistently executed to deliver expected financial results
  • Act as a subject matter expert in merchandising standards, flow, planograms, and provide expertise to stores in regards to range, space and merchandising to control loss and shrink
  • Act as a subject matter expert on all store systems related to inventory movement and associated functions that can cause shrink which include POS systems, inventory management, ordering, production, receiving and operations policies



  • Bachelor’s Degree preferred, equivalent work experience& progression will also be considered
  • Minimum 3-5 years multi-unit retail loss prevention experience; prior Store Management and operations experience is also preferred
  • Proven track record with conducting and resolving internal and external investigations
  • Advanced Wicklander and Zulwaski interview training preferred
  • Proven track record of reducing operational shrink
  • Excellent oral & written communication
  • Excellent interpersonal, communication and leadership skills with the ability to lead through influence
  • Strong analytical skills and financial acumen sufficient to interpret operating statements and other financial data
  • Ability to travel daily within assigned territory to include over nights and occasional weekends