Learning Solutions Developer in Greensboro, NC at The Fresh Market

Date Posted: 12/27/2019

Job Snapshot

Job Description

The Fresh Market is seeking a Learning Solutions Developer at our Corporate Office in Greensboro, NC, to support our field operations and corporate store support center. The role is responsible for developing innovative and engaging learning content while working collaboratively with SMEs, Field Leadership, Operations, Marketing, and the learning team. The ideal candidate possesses a curiosity and desire to learn in a fast-paced, changing environment. The work environment allows you to roll up your sleeves and learn all the aspects of learning and organization development and really make an impact on the business. You will have the opportunity to create eLearning, simulations, toolkits, job aids and videos.

The candidate should be familiar with adult learning theory, and be creative, analytical, and customer-obsessed. Be ready and willing to live by our values – Passion, Excellence, Teamwork, and Hospitality.

  • Act with a consultant mindset to conduct needs analysis to determine content development solutions based on measurable learning objectives
  • Conduct store visits to analyze effectiveness, identify training gaps and gather feedback
  • Assist in developing and implementing short and long-term Programs targeted to Departments within The Fresh Market with the intent to enhance technical skills, leadership development and competencies to drive key financial indicators (Sales, Service, Labor, Shrink)
  • Consult with SMEs to create/revise storyboards, audio/video scripts, job aids/infographics, scenarios, online course content, and learning assessments using sound instructional theory
  • Function as a Project Manager and owner of key initiatives communicating effectively with a cross-functional team
  • Become a curator and creator of best-in-class engaging content that leads to user adoption
  • Ability to manage and provide reporting and learning dashboards for our internal customers within our learning management system
  • Develop online learning paths for critical positions within our learning management system
  • Produce and edit micro-learning videos as part of blended learning approach
  • Communicate with stakeholders, learning team and HR partners to propose recommendations to solve business needs with the learner experience top of mind
  • Facilitate courses via webinar or instructor led as needed


  • 3 - 5 years instructional design experience, with focus on eLearning preferred
  • Demonstrated expertise in effective instructional design methods; experience in training development for retail or grocery environments preferred
  • Proven ability to manage projects and partner with various levels in the organization
  • Proficiency in at least one Rapid eLearning tools (Articulate 360, Storyline, etc.)
  • Experience managing Learning Management System content
  • Intermediate skills in Adobe Creative Cloud (Photoshop, Illustrator, InDesign), Microsoft Office, and experience with HTML5 and CSS a plus
  • Experience with graphic design, video editing, micro-learning, gamification, and simulations a plus
  • High-level attention to detail and accuracy in execution of work and tasks
  • Proven Project Management skills with a focus on results
  • Excellent communication and facilitation skills (verbal and written)
  • Proven ability to collaborate and work within a fast-paced environment

Role is based in Greensboro, NC and will require travel to store locations as needed

Work Environment/Physical Demands

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • A balanced proportion of standing, walking and/or sitting
  • Lifting/carrying – 35 to 40 pounds
  • Requires good manual skills (gross and fine finger dexterity)
  • Must be able to reach above shoulder level
  • Must be capable of frequently squatting, bending and reaching
  • Must be capable of climbing, stooping, kneeling and crouching on an occasional basis
  • Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours
  • Exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.)
  • Office/Classrooms - these are generally air conditioned or heated accordingly